Shipping Policy

Shipping Policy

Route 3 is a coastal hair-care brand based in Massachusetts. This page explains how we handle shipping for orders placed at route3hair.com. Please complete every bracketed item with your actual store details before publishing.

Where we ship

We currently ship to [ADD COUNTRIES AND REGIONS YOU SHIP TO]. Available shipping options are shown at checkout.

Order processing

Orders are typically processed within [ADD PROCESSING TIME] business days. Processing may take longer during holidays, promotions, or other busy periods. We’ll contact you if there is a significant issue with your order.

Shipping rates and delivery estimates

Shipping charges and estimated delivery times are displayed at checkout. Delivery estimates begin after an order has been processed and are not guaranteed. Actual delivery may be affected by the carrier, weather, holidays, or other circumstances outside our control.

Tracking and delivery issues

When tracking is available, we’ll send tracking details to the email address provided with your order. If your package appears delayed, lost, or damaged, contact us at [ADD CUSTOMER SERVICE EMAIL] with your order number so we can review the issue.

Address changes

Please check your shipping address carefully before placing an order. Contact us as soon as possible at [ADD CUSTOMER SERVICE EMAIL] if you need to correct an address. We can’t guarantee changes after an order has been processed or shipped.

Contact

Questions about shipping? Contact Route 3 at [ADD CUSTOMER SERVICE EMAIL].

Before publishing, replace all bracketed items and confirm this policy matches your actual shipping destinations, processing times, rates, and support process. This is general starter text, not legal advice.